PDP_claimTouts_0009_Plat

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Reviews

"Wow! I was shocked. I usually need to soak pots and pans before loading them." - Jessica G

FEATURED REVIEW

PDP_Tout2_DishIssues

Get helpful info and find answers to all of your dish issue-related questions.

DISH ISSUES

Ratings & Reviews

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4.76/5 (543)
  • Value
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    4.55/5
  • Quality
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    4.76/5
95% recommended

Reviews

Your Location:
Lebanon, IN
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02/04/20

Terrible.

I bought this bag brand new a few days ago. Just opened it today, and noticed the pods are hard as a rock. Went to use one and it never even opened. Now I’m out my $ and have to go buy a different brand

No, I do not recommend this product.

This Reviewer received incentives from the Product Manufacturer.

Cascade

Cascade Cascade 03/02/20

The Platinum ActionPacs™ are designed to dissolve with ease and leave your dishes sparkling, Cassy. We'd like to get you with Pacs that are top quality, so when you have a chance, please reach out to us at (800) 765-5516.

Your Location:
San Bernardino,Ca
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12/08/19

9097091525

I recently purchased this product. After running a full load, I found the pod still full after it ran. I even tried it again,thinking maybe it was a fluke. Nope!

No, I do not recommend this product.

Cascade

Cascade Cascade 12/26/19

Cleaning your dishes with the Cascade ActionPacs™ should be quick and easy, Jackie. For the best results each time, make sure your water temperature is at least 120F/49C and that the sprayer arms are clean and can move easily. If these don't get your dishes to sparkle, please reach out to us at (800) 765-5516 and we'd be happy to talk with you.

Your Location:
Plover, Wisconsin
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11/29/19

Your Pods do not melt

Opened my dishwasher day after Thanksgiving when clean dishes are most important and found a undissolved pod still in the dishwasher which is a month old .! This is clearly your pods that are the problem and not my brand new dishwasher. I have taken pictures if you need them

No, I do not recommend this product.

Cascade

Cascade The Cascade Team 12/03/19

This is definitely not the experience we want you to have and we have some tips that should help. -The water in your dishwater should be at least 120F, try running the hot water in your sink before starting the dishwasher.-The water pressure may be too low, try running it while no other water is running (shower, washing machine, outside sprinklers).-Make sure the dishwasher sprayers are clean and can move easily.-Make sure that the dispenser cup isn’t blocked and can open easily.-Please make sure that your hands are dry when loading the ActionPac™. Wet hands could cause sticking to the inside of the dispenser which could lead to it not dissolving all of the way. Please give these a try and give us a call at (800) 765-5516 to let us know how they worked for you.