PDP_claimTouts_0000_orig

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Reviews

"I have no problem with grease or any problems with streaks." - Kymedee Petersburg, VA

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PDP_Tout2_DishIssues

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DISH ISSUES

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Ratings & Reviews

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4.13/5 (2618)
  • Value
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    4.28/5
  • Quality
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    4.51/5
80% recommended

Reviews

Your Location:
penn yan ny
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11/30/20

difficult to use

the packets stick together and break open when you try to separate them

No, I do not recommend this product.

Cascade

The Cascade Team 12/03/20

We'd like for you to be able to use our ActionPacs™ with ease, so we’re sorry to hear that you had this experience. Since this product is designed to dissolve in water, they can become stuck together if exposed moisture. We don’t recommend trying to pull them apart, since they may split. For best results, we suggest making sure your hands are dry when handling the product, storing the container in a cool, dry, place, and keeping the package tightly closed between uses. We’d be happy to answer any questions you may have, so please feel free to give us a call at (800) 765-5516. We’re always here to help!

Your Location:
Valley City, ND
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11/02/20

These pods suck, sorry to be blunt!

We bought the large container and they would not dissolve we tried about 10 pods of 115. Bought another brand, NO PROBLEMS. Needed more bought Cascade Original Fresh Scent again, smaller bag this time and same thing I am running for the fourth time. None of the first three would dissolve. We try everything why wont yours work?????

No, I do not recommend this product.

Cascade

The Cascade Team 11/04/20

We're very sorry you're having this experience. This is not something that we expect to happen with our Cascade ActionPacs™, however, when it does it's usually for a coupe of reasons. First, the water in the dishwasher may not be hot enough, as it must be at least 120F/49C. Try running hot water to sink before starting dishwasher. The water pressure may be too low. Make sure there are no other demands on your water pressure when running your machine. Make sure the dishwasher sprayer arms are clean and can move easily. Check the dispenser cup as well; it could be blocked. Anything can block the dispenser, from something larger, like a dish, to something small, like a utensil. If the ActionPac sticks to the dispenser cup, this can prevent it from fully dissolving. To avoid this, make sure your hands are dry when handling the pac and make sure the dispenser cup is dry. Finally, if everything else is fine, check to make sure the dishwasher is getting enough water. To check for this, put a large measuring cup or mug in your dishwasher on the top rack, open end up and run dishwasher. When the cycle is done, the cup should be completely filled with water. If not, there isn't enough water flowing into dishwasher. Give us a call at (800) 765-5516, if we can answer any questions or help you further.

Your Location:
NE
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06/26/20

Doesn't Dispense

My kids accidentally bought the actionpacs from Cascade as the original formula (crystals) was out of stock at the grocery store. I have had at least 7 pods that didn't release into my d/w so my cycle ran but it didn't have any soap to wash the dishes. I am not a fan of the actionpacs.

No, I do not recommend this product.

This Reviewer received incentives from the Product Manufacturer.

Cascade

The Cascade Team 08/06/20

Your Cascade should dissolve with ease. We recommend making sure your water is at least 120F/49C and that your sprayer arms aren't blocked. We'd like to make sure you get the best, so when you have some free time, please reach out to us at (800) 765-5516.